Frequently Asked Questions
Practical answers about downloads, wallet security, network selection, and recovery credentials.
Does tokenpocket hold my assets?
This site explains a self-custody approach. Verify the actual client implementation before relying on any custody claim, and never share a recovery phrase with support.
Must my wallet always be online?
Network access is usually needed to inspect chain data, while offline backups should remain disconnected. Requirements depend on the actual wallet client.
How should I store my recovery phrase?
Write it accurately in private, avoid screenshots or cloud storage, keep copies protected, and periodically check that the backup is readable.
How do private keys differ from a recovery phrase?
A private key generally controls an address; a recovery phrase can derive multiple keys. Both are highly sensitive credentials.
How do I restore on a new phone?
Confirm your complete backup and the new device’s integrity, follow a trusted recovery flow, and compare wallet addresses afterward.
What should I check before adding USDT?
USDT exists on more than one chain. Verify the network, receiving chain, and token contract rather than relying on the name alone.
What should I check before transferring funds?
Verify the network, full recipient address, asset, amount, and network fee. A small test transfer may be appropriate.
How can I avoid fake downloads?
Inspect the domain and installer source. Reject temporary links from strangers and any request to reveal recovery credentials.
How can I spot phishing or dangerous approvals?
Be wary of urgent rewards, forced updates, and unfamiliar signing requests. Inspect domains and approval scope; stop if uncertain.